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About Us

Welcome to eScalent

eScalent is a digital transformation company that works with you to scale up your business in the digital age. We help you to be digitally customer-centric through solutions and services in areas that influence and enhance customer's experience in engaging with your organization.

Our Vision

To create a happier and growing customer base for businesses of all sizes; globally; by making them digitally customer-centric.

Our Mission

To provide effective digital transformation solutions to businesses of all sizes to enhance their customer experience at all touch-points, thus enabling them to create a happier and growing customer base.

Services We Offer

Websites & Portals

Corporate Websites | eCommerce Websites | Membership Websites | Campus Websites |Intranets & Extranets | Content Services | Website Redesign Services | Website Maintenance Services | Mobile Applications | Web Applications

Websites & Portals are the online gateways to a company's storytelling. They are often the most used source of information and engagement for a huge variety of stakeholders – from prospects to customers, investors to analysts and job seekers to business partners. We build effective B2B and B2C websites that feature customer-centric design and value proposition; allow for a two-way communication with the customers, fully integrate with social media, and deliver experiences designed to convert visitors into customers in a rapid manner.

Market Outreach Services

Social Media Marketing | Email Design & Marketing

Having a stellar website with perfect SEO is not enough to enhance revenues. You still need to reach different markets and segments. eScalent's Market Outreach Services help you to reach out to your prospective buyers. Many people search social media sites for products, services and brand reputations. Social media marketing is very relevant for gaining traffic or attention through social media sites. Our email marketing services offer cleverly written and designed campaigns to attract attention in busy inboxes. The campaigns are well designed, personalized, filled with interesting graphics, and designed for desktop and mobile devices.

Customer Centric Solutions

ERP | CRM | Document Management | Help Desk Solutions

Your customers connect with your company in many ways and through many channels. They could be visiting your website for information or for purchasing your products or services. They could be raising a support ticket through your help-desk system. They expect consistent, rewarding experiences at every touch-point. Their interface with your organization at multiple points presents new opportunities for creating more lasting, more meaningful relationships. We combine practical technology with our decades of customer experience expertise, and craft solutions that empower you to meet your customers’ needs at the moments that matter most. A good customer experience enhances your brand value and helps in attracting, growing, and retaining your customer base with the right push for your brand value.

It all starts with a candid conversation!

Whether you are just starting off with your digital transformation or just want to tweak your current set-up, or you want to revitalize your brand; it all starts with a candid conversation. Technology isn't 'one size fits all'. That's why we want to meet you, listen and find out what can make you tick. That way we can suggest and tailor the right solutions for you. Benefit from our experience, intellectual capital and talent. Let's interact!

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