Customer Experience Solutions


eScalent's ERP solution is an end-to-end business solution that helps you to manage all your business information in one application and also enables you to take timely informed decisions to remain ahead of your competition. It forms a backbone of your business to add strength, transparency and control to your enterprise.


Main Features

The ERP solution provided by eScalent, offers various features with immense flexibility for customization and integrations. Some of the main features are given below.


Track opportunities, prepare quotes, and record orders and shipments. Communicate with customers via email, or newsletters. Distribute commissions to sales partner or teams. Apply pricing and discounts based on rules. Record warranty claims and their resolution.


Track attendance, allocate leaves, and manage leave applications. Record and approve expense claims. Generate monthly payroll and integrate it with accounts. Manage available positions and job applications.

Point of Sale

Use the touch-friendly POS interface to quickly record a Bill, its Payment and the resulting inventory reduction. Manage per-location settings like currency, cash / bank account, taxes, and terms and conditions.

Buying & Inventory

Automatically raise material requests, send POs to suppliers, and record purchase receipts. Track inventory levels per warehouse and make corrections on manual inspection. Use batches and serial numbers, get stock valuation, and use automated inventory accounting.


Plan your production and material requirements using production planning tool. Make production schedule based on workstation availability. Use hierarchical bill of materials and costing. Sub-contract / outsource part of the manufacturing process and include its cost into the resulting products.

Accounting & Payments

Bill your customers and record supplier’s invoices. Manage pre / post payments, track pending ones and provide credit notes. Use different currencies, manage recurring invoices, and restrict approval based on amount. Budget your purchases using monthly distribution of funds and cost centers.


Define and allocate tasks for projects and make time log entries for work done against tasks. Track orders, invoices and inventory against projects, and bill your customers using time logs.

Help Desk

Capture issues reported by customers, communicate via email, assign tickets to your team and track support status.

Reports & Dashboards

View reports like balance sheet, profit and loss, sales and purchase register, project Gantt chart, item-wise purchase history, customer acquisition and loyalty, and many more. Create your own reports using the report engine or by writing custom database query.

Mobile & Handheld Support

All business functions will be accessible from mobile and handheld devices.


Keep track of inventory, sales, serial numbers, batches across locations and warehouses. Manage billing, expenses and purchasing.

Retail Function

Multi-store retail business can track inventory, sales, billing, warranties, returns and much more across all their stores.

Asset Management

Asset category with all account descriptions, SLM method, depreciation reports, depreciation forecast reports


Frameworks we use

The ERP solution provided by eScalent, offers various features with immense flexibility for customization and integrations. Depending upon actual requirements, we consider use of one of the multiple framework options to deploy your solution.


Deployment Options


eScalent Services

  • ERP Process Consulting
  • Supply Chain Process Gap Analysis
  • ERP Framework Setup and Hosting
  • ERP Reports and Customization
  • ERP Data Migration
  • ERP Integrations
  • ERP Admin & User Training
  • ERP Support Services


ERP can extend your reach and productivity. The Typical Integrations you may require are:

  • Website Forms to CRM module of ERP
  • eCommerce Site to ERP
  • ERP to your existing FA system

Pls write to us for your specific needs!

It all starts with a candid conversation!

Whether you are just starting off with your digital transformation or just want to tweak your current set-up, or you want to revitalize your brand; it all starts with a candid conversation. Technology isn't 'one size fits all'. That's why we want to meet you, listen and find out what can make you tick. That way we can suggest and tailor the right solutions for you. Benefit from our experience, intellectual capital and talent. Let's interact!

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